Frequently Asked Questions
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Categories
Categories
CategoriesFrequently Asked Questions
Do I need to be a business to order?
Do I need to be a business to order?
We are happy to sell our products to anybody needing disposable gloves whether you're ordering for a business or for personal use!
Do you offer samples?
Do you offer samples?
Is there a minimum order amount?
Is there a minimum order amount?
We have no minimum order, so 1 case is fine. If you're looking for free shipping though, the minimum for that is $99.
Do you ship outside of the US?
Do you ship outside of the US?
We currently only ship within the US.
How much does shipping cost?
How much does shipping cost?
GloveNation ships using UPS and FedEx. We charge shipping for orders that are under $99.
You will be given the option to select: Free Shipping (via FedEx) - If your order qualifies, Ground, 2nd Day Air, or Next Day Air during the checkout process.
Do you offer bulk discounts?
Do you offer bulk discounts?
If you're looking to order 25+ cases we can sometimes offer a further discount. You can reach out to our team at 1-877-369-1845 or hello@glovenation.com. Our customer care team is happy to put together a quote for you. They'll need to know which glove, how many cases and which state the order is shipping to.
What payment methods do you accept?
What payment methods do you accept?
GloveNation accepts payments through Visa, MasterCard, American Express, ShopPay, ShopPay Installments, and PayPal.
How does ShopPay Installments work?
How does ShopPay Installments work?
Shop pay installments offers you options to break up your bigger purchases into several payments.
Orders between $50-$999 have the option of splitting between 4 equal interest-free payments. The first payment is due at the time of the order and the following 3 will be every 2 weeks.
Orders of over $150 have the additional option to choose a monthly payment that would be charged interest. Options include 3 month, 6 month and 12 month plans, depending on the dollar value. The maximum order value for Shop Pay Installments is $17,500.
How long will it take to ship my order?
How long will it take to ship my order?
Our warehouses are pretty quick. Most orders placed before 12:30 Eastern will ship the same day, if it's after 12:30 it would be the next business day.
The exception to this is for large orders that are 300+ lbs or 20+ cases. Those orders need to ship out on pallets and can take an extra 2-3 business days to ship.
How do I track my order?
How do I track my order?
When your order ships you'll automatically get an email with the tracking information. Tracking info can also be found by logging into your account on our website.
If you need further assistance with your tracking we can be reached by email at hello@glovenation.com or by phone at 1-877-369-1845. Our CSR reps are also available via chat Monday to Friday from 7:30 - 5 Eastern.
What do I do if I have a problem with my order?
What do I do if I have a problem with my order?
Contact us! We’re available on the spot between 7:30 and 5 Eastern Monday - Friday using chat, hello@glovenation.com or 1-877-369-1845 to answer all of your questions, and our excellent customer service representatives will work hard to make you happy. If it's after 5 or on the weekend leave us a voicemail or send an email, we'll get back to you asap.
My box of 100 gloves only had 99 in it, what gives?
My box of 100 gloves only had 99 in it, what gives?
When many of our gloves are manufactured, the step where they are packaged into the inner boxes is based on weight. While this tends to be consistently spot-on with 100 gloves sometimes you may get a few more or a few less.
What is your return policy?
What is your return policy?
We accept returns on most products that are in a new and unopened condition within 30 days of receiving your order. To start the return process contact us.